Terms and Conditions
- The warranty period is 12 months from the date of delivery.
If an item needs repair, customers should fully describe the problems or Technical issue they are having with the item in an email before sending the repair item to us. Repair items should be packed well and insured if necessary. Please include your contact information, including your name and return address, and attach with the invoice. On the remote possibility your item malfunctions, and then we will repair or replace it. If your product becomes defective within 30 days, we will exchange it for a new one. Customers are responsible for all handling and shipping charges incurred under any circumstances.
- Customers shall NOT have any claim under the warranty for repair if:
A. The problem is caused by improper use or handling (rough or careless treatment)
B. The problem is caused by a fire or water damage (unless product states waterproof or fireproof)
C. The problem is caused by improper repair or opening a product.
D. The case, strap or screen is damaged or worn.
E. The warranty period has expired. |
